ISO 9001 management system
With the EN ISO 9000 ff. series, standards have been created which document the basic principles for quality management measures. Regular audits determine the conformity of the management system - or individual elements thereof - with the standard requirements. It is particularly important here to verify
- that a system exists, which is suitable for ensuring compliance with the statutory, official and contractual specifications, and
- that a system exists, which is suitable for ensuring that customer requirements are met and potential improvements identified.
ESA has been certified to ISO 9001:2008 since July 2010.
Since certification for the first time, we have been subjected to an audit every year and recertification every three years. In July 2016, we successfully completed our second recertification. The certification encompasses the entire business operating area of ESA, which can be summarised as follows:
Swiss accreditation: The accreditation was carried out by SGS Austria Controll-Co GmbH, based in 1150 Vienna - a subsidiary of Swiss company SGS Société Générale de Surveillance SA, based in 8005 Zurich.